Delivery
Sodatide Shipping: Costs, Tracking and What to Do If a Box Is Late
Quick answer
Sodatide ships free inside the US on the 3-bottle and 6-bottle packs. The 2-bottle pack adds a shipping fee at checkout; the exact fee is not published. Orders ship from the US unless the sales page says otherwise, and tracking comes in your order email. Delivery times are not published. For late or damaged boxes, call the order desk.
Cost
How much does Sodatide shipping cost?
Shipping is free inside the US on the 3-bottle and 6-bottle packs. On the 2-bottle pack, a shipping fee is added at checkout, and the exact amount is not published.
| Pack | Bottles total | US shipping | Where you see the cost |
|---|---|---|---|
| 2 bottles | $158 | Fee added | On the order page, before you pay |
| 3 bottles | $207 | Free | Shown as free at checkout |
| 6 bottles | $294 | Free | Shown as free at checkout |
Because the 2-bottle fee is only shown at checkout, look at the final total before you confirm. Full pack prices are on the Sodatide pricing page.
Origin
Where does Sodatide ship from?
Sodatide ships from the US unless the brand's sales page says otherwise for your order. The label says it is made in the USA with globally sourced ingredients.
The distributor printed on the label is Instituto Experience in Lakeland, FL 33804. The label does not name the warehouse that packs each box, and we do not guess at it.
For a US buyer, a domestic parcel keeps things simple. There is no customs step to wait on, and your tracking link shows each scan on the way to your door. If your order page ever lists a different origin, that page is the one to trust for your order.
Tracking
How do you track a Sodatide order?
Tracking comes in your order email. Open it, find the tracking link or number, and follow the parcel from there.
Find the order email
Search your inbox and spam folder for the email sent right after checkout. It holds your order ID.
Open the tracking link
Use the link or number in that email. It shows the carrier and each scan along the way.
Give it a day
New tracking numbers can take a little time to show the first scan. That is normal for most carriers.
Call if it stays blank
If tracking shows nothing after a few days, call the order desk with your order ID.
Delivery time
How long does Sodatide delivery take?
Delivery times in days are not published by the brand. We will not guess a number, because a wrong promise is worse than none.
What we can say is where to look. The tracking page in your order email shows the carrier's own estimate once the parcel is scanned.
- Free US shipping on 3 and 6 bottles
- Published
- Tracking in the order email
- Published
- Ships from the US
- Published, unless the sales page says otherwise
- Exact 2-bottle shipping fee
- Not published
- Delivery time in days
- Not published
- Express or rush options
- Not published
If you need the bottles by a set date, call the order desk before you order and ask.
Problems
What should you do if a package is late, damaged or missing?
Give the order desk a call with your order ID ready. The desk handles tracking, changes and refunds, Mon-Fri 9:00 am-5:00 pm ET.
Late package
Check the tracking link first. If it has not moved for several days, call the desk and ask them to check with the carrier.
Damaged box
Take photos of the box and bottles before you throw anything away. Then call the desk with your order ID.
Broken seal
Do not use a bottle whose safety seal is damaged or missing. Keep it and call the desk.
Marked delivered, not found
Check with neighbors and your building's mail area. If it is still missing, call the desk.
Wrong address
Call as soon as you spot it. The sooner the desk knows, the more options it has.
Wrong pack
Compare the box with the pack on your order email. Call the desk if the bottle count does not match.
Cold
Does Sodatide need to stay cold during shipping?
No. Sodatide is not described as shipped cold, so expect a normal parcel. The fridge advice is for after you open the bottle.
The label says to store the bottle in a cool, dry place and to refrigerate for optimal quality. The brand adds a tip: refrigerate after opening to preserve the probiotics.
- Bring the box inside soon after it is delivered, so it does not sit in the sun.
- Store sealed bottles somewhere cool and dry, away from heat, light and humidity.
- Move a bottle to the fridge once you open it.
- Keep the lid tight so moisture stays out.
Daily storage tips are on the how to use Sodatide page.
In the box
What arrives in a Sodatide box?
The box holds the bottles for the pack you chose. The bonus e-books on the larger packs are digital, so they do not come in the parcel.
| Pack | Bottles in the box | Capsules | Bonus e-books |
|---|---|---|---|
| 2 bottles | 2 | 60 | None |
| 3 bottles | 3 | 90 | Six, digital access |
| 6 bottles | 6 | 180 | Six, digital access |
Check every bottle when you unpack. The safety seal should be whole, and the label should show 30 capsules and the Supplement Facts panel. Keep the order email with the box until you are sure everything is right.
Return shipping
Who pays shipping on a return?
The buyer pays to send bottles back. The brand pays the outbound shipping on the 3-bottle and 6-bottle packs, but return postage is on you.
- Returns address
- 90 Park Avenue, Floor 15, New York, NY 10016
- Put inside
- Your full name, email and order ID
- Postage
- Paid by the buyer
- Tracking
- Strongly advised, so you can prove delivery
- Call first
- The order desk, within 60 days of purchase
A tracked service costs a little more, but it protects your refund. Without it, a lost return is hard to prove.
International
Does Sodatide ship outside the US?
The free shipping offer covers US addresses. Shipping to other countries is not published on this site.
If you live outside the US, check the brand's order page at checkout, or call the order desk before you pay. Customs rules for supplements differ by country, so ask about them too.
Checklist
What should you check before you place an order?
A few quick checks at checkout prevent most delivery problems. They take less than a minute.
- Type the full street address, with apartment or unit number.
- Use an email you read every day, since tracking and your order ID arrive there.
- Pick 3 or 6 bottles if you want shipping included in the price.
- On 2 bottles, read the shipping line and the final total before you pay.
- Save the order email in a folder you can find in two months.
If the order email does not arrive within the hour, check spam first. Then call the desk so it can resend the details.
Changes
Can you change the address or the order after checkout?
Call the desk right away. Changes are easiest before the order ships, and the desk handles order changes by phone.
- Have your order ID and the email address you used at checkout ready.
- Say exactly what needs to change: the address, the pack, or both.
- Ask the desk to confirm the change, and note the date and time of the call.
If you would rather send the bottles back, the steps are on the Sodatide refund policy page. The 60-day guarantee counts from the date of purchase, not the day the box arrives.
Common questions
Sodatide shipping questions
Is Sodatide shipping free?
Yes on the 3-bottle and 6-bottle packs, inside the US. The 2-bottle pack has a fee added at checkout.
How much is shipping on 2 bottles?
The exact fee is not published. You will see it on the order page before you pay.
Where do I find my tracking number?
In the order email sent after checkout. If you cannot find it, call the order desk with your order ID.
Is Sodatide shipped cold?
Cold shipping is not described. Keep sealed bottles cool and dry, and put a bottle in the fridge once it is open.
Can I pick a faster shipping option?
Express or rush options are not published. Call the order desk before ordering if timing matters.
What if my box arrives damaged?
Take photos, do not use any bottle with a broken seal, and call the desk with your order ID.
How long will delivery take?
Delivery times in days are not published. The tracking page shows the carrier's estimate once the parcel is scanned.